Skull Coffee FAQ
You have Skull Coffee Questions? We have Skull Coffee answers!
Frequently Asked Questions
When will my order ship?
Delivery will be made within [3 -4] weeks following receipt of payment.
Where will my order be delivered?
Delivery will be made directly to your facility. Unless otherwise noted.
How can I track my order?
When your order is ready to ship, you will receive a shipping confirmation with complete tracking information.
Where do you ship?
We ship everywhere in the US for now and we will be shipping everywhere USPS and Fed-x will deliver in the future. We will announce when we go international.
What forms of payment do you take?
Forms of payment are Mastercard, Visa or AMEX which [Skull Coffee Co] will accept over the phone or on line before the actual order is placed and a receipt will be emailed to you upon receipt.
Is coffee a refundable product?
Coffee is a non-refundable product as it is a food product and will be thrown away. If our website description is incorrect we will send you a new bag of coffee. Note, that you will need to provide photos and a description of what you received and send to skullcoffeecompany@gmail.com to show us what went wrong.
Can I cancel my order once it has been placed?
Due to our distributor, all orders placed are immediately processed. Please notify us within 12-24 hours of purchase if you’d like to cancel the order. We will then inform you if your order has already been processed or not.
What is the best way to store my coffee?
Coffee is best stored in an opaque, airtight container in a cool, dry place. You do not want your beans exposed to light or humidity, as it can compromise the freshness and quality!
How long does coffee last?
Dried coffee, if stored properly, can last for a few months. We made this nifty chart to give you an idea!
Coffee Type | Shelf Life | Frozen Life |
Sealed Ground Coffee | 3 to 5 months | 1 to 2 years |
Sealed Whole Bean Coffee | 6 to 9 months | 2 to 3 years |
Unsealed Ground Coffee | 3 to 5 months | 3 to 5 months |
Unsealed Whole Bean Coffee | 6 months | 2 years |
Is your coffee Keto Friendly?
Absolutely! We do not use sugar or sweeteners in our flavors, and each brewed 8oz cup has approximately 2 calories, 0g carbs and 0g sugar!
Is your coffee vegan?
Flavored coffee has been converted to all-natural – S & S Flavors is supplying us with all-natural, vegan.
Is your coffee gluten-free?
Flavored coffee has been converted to all natural – S & S Flavors is supplying us with all natural, vegan, gluten free flavorings and they are fantastic.
Do you off any of your coffee in decaf?
Yes, currently we are only carrying one Decaf Coffee called “Rest In 6 Pieces” and you can find it here:
What method of payment do you accept?
We accept Credit Cards, Debit Cards, PayPal etc.
HELP! I have more questions.
No Problem! Please reach out to us at Support skullcoffeecompany@gmail.com. We are available to respond to emails, in the order in which they are received from Monday-Friday, 9am-5pm EST. If you have an URGENT request, please indicate this in the subject line
What is the minimum of bags required for wholesale order?
The minimum order of bags is 12. They must all be one flavor and must be all whole bean or ground coffee.
How long does it take get a wholesale order?
Wholesale orders will take approximately 3-4 weeks to receive. If you have a special event coming up, please order accordingly.
How are wholesale orders packaged and produced?
All of our coffee is Roast To Order, so nothing is ever roasted before it’s ordered to assure the freshest coffee. The bags are then vacuum sealed shut so no flavors escape and you have the freshest coffee at your finger tips.
Roast To Order Coffee
Holidays are a treat for us and so, we will make them a treat for you, as we will be serving a lot of different Holiday Flavors for you to enjoy!
About Skull Coffee Co
Our brand caters to Halloween Lovers, Haunted House Lovers, Horror Movie Lovers, Special FX, Prop Builders, Make-up artists, Airbrush artists, and anyone who just simply is a Coffee Lover!
We love Art and we love Halloween! We are here for you to give you the best service and Skull Coffee Co. would love to be in your home helping you wake up the day! We have everything from Decaf to the richest darkest roast you can imagine! We have coffee from around the world and some of the best flavors you can taste!
Wholesale & Bulk
Purchasing in bulk at wholesale prices is a great opportunity for you to sell some awesome coffee to your customers at events, haunted houses, fairs, etc.
There is a minimum of 12 bags per label.
SINGLE ORDER COFFEE
Skull Coffee Co/Temecula Roasters roasts our coffee fresh, daily! Orders are processed continually based on first received, first shipped. All orders are roast to order, packed and generally shipped the same day. High volumes, USPS/UPS policy and COVID 19 issues may occasionally result in orders shipping the next business day. Orders will be shipped within 3-5 business days.
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